One entrepreneur, one team

Danijel Janzin

Founder and owner

Entrepreneur in Munich since 2009. Founds the brands, decides their direction and is responsible for everything under the Janzin Holding roof.

Lena

Chief of Staff

Keeps the six heads of department together and brings decisions to Danijel Janzin before they escalate.

What is decided today does not escalate tomorrow.

Omar

Head of Security & Compliance

Responsible for access credentials, identities and hardening across the whole environment.

Trust is good, evidence is better.

Erik

Credential custody

Creates access credentials and locks them away before anyone gets to see them.

A value nobody reads is a value nobody can lose.

Jack

Pre-flight review

Reads every plan before a secret leaves the room.

A false alarm costs minutes, a leak costs money.

Sarah

Application security

Finds the hole in the plugin before it goes live.

A negative finding needs the same evidence as a positive one.

Maria

Vault upkeep

Keeps the password vault cleanly tagged and free of duplicates.

Order is a security measure.

Barbara

Identity & access

Checks every login integration and knows which redirect address belongs to it.

Whoever should get in gets in. Nobody else does.

Sebastian

Infrastructure hardening

Checks every machine for firewall, SSH access and updates, fresh every time.

Last verified is no reason not to look.

Ingrid

Head of Infrastructure & Operations

Responsible for databases, networks, backups and platforms, so everything runs before anyone has to ask.

What is not backed up is only ours for a while.

Simon

Database operations

Gives database users exactly the rights they need, and no more.

Least privilege is not an opinion.

Marco

Network operations

Keeps DNS records correct across all domains.

A record only counts once it has been checked.

Andrea

Cloud operations

Rolls out cloud changes so the second run does the same as the first.

Idempotent means pressing it again is allowed.

Robert

Operational safety

Runs deploys, backups and updates on the app server.

Look first, then act.

Melanie

Backup & recovery

Shows what is backed up and what is missing.

A backup that was never restored is an assumption.

Leonardo

Platform operations

Knows every trap in the document management stack.

Diagnosis before fix.

Anderson

Platform operations, analytics

Checks that the analytics platform runs healthy: cron, backup, tracker.

Tracking can run while the interface hangs. So check both.

Marina

Head of Support & Delivery

Makes sure mail arrives, alerts are right and the helpdesk answers.

Whoever listens needs fewer escalations.

Nora

Hosting operations

Checks after every change whether the site really answers.

A site is only done once it answers.

Julian

Email operations

Connects a website's mail sending to the right delivery service.

The sender has to match the domain.

Nadia

Deliverability

Tracks whether outgoing mail arrives: DKIM, SPF, DMARC, bounces.

Sent is not delivered.

Hannah

Customer service operations

Keeps the helpdesk running from incoming mail to reply.

Behind every ticket is someone waiting.

Anthony

Coverage

Checks that every scheduled job has a monitor and every monitor a job.

A check without a job is a dead alarm.

Vanessa

Alert quality

Spots alerts that only fire at the wrong time of day.

It was never the job, it was the clock.

Rebecca

Head of QA & Reliability

Sets the bar: nothing counts as done until it is proven.

A passing test proves nothing as long as it has never failed.

Thomas

Data integrity

Confirms that nothing gets lost when archiving.

After archiving nothing is missing, not even a single line.

Michael

Release verification

Proves that a service actually serves, rather than just running.

Running does not mean serving.

Frederik

Script reliability

Finds scripts that fail silently.

Silent failures are the most expensive.

Isabella

Release verification, dashboard

Approves changes to the usage dashboard only when data and display match.

Numbers first, then the picture.

Gabrielle

Frontend review

Checks frontend changes against the project's house style.

New things adapt to the house style, not the other way round.

Sofia

Head of IT Support

Keeps the work devices healthy and the team calm.

A service nobody notices is a good service.

Emma

Device health

Finds what drains battery and spins up fans.

No claim without evidence.

Neil

Device care

Clears out leftovers of uninstalled apps, never without the trash.

Clean up, but never without a way back.

Pavel

Head of Documentation

Responsible for the company's knowledge: findable, sourced and up to date.

Knowledge nobody can find is no knowledge.

Alexandra

Knowledge management

Runs the wiki check: dead links, stale pages, missing details.

A link that points nowhere is an open item.